Chris O''Connell
沃特世公司董事会主席兼首席执行官
尊敬的客户和合作伙伴：
沃特世始终以增进人类健康和福祉为奋斗目标。如今，这一目标比以往任何时候都更加重要。在持续监测全球新型冠状病毒疫情发展的同时，我们最重要的目标是维护员工、客户和合作伙伴的健康、安全和福祉，同时继续为客户和其他利益相关方提供服务。我们致力于提前部署安全措施，同时继续提供您所需要的沃特世技术、服务、支持与专业知识。为此，我谨分享一些我们采取的措施：
首先，由于差旅和现场拜访受限，我们对带宽、功能和技术进行了改进，以便为您提供远程支持。沃特世已将非必要的全球差旅限制有效期延长至5月1日，并将随着时间的推移不断修订此政策。
其次，截至4月1日，限制访客进入全球所有沃特世场所和办事处。虽然许多现场服务都已改为虚拟会议的形式，但我们明白，仍有部分人员需要实际进入相关场所。所有访客都需要填写一份筛查表，才能进入沃特世办事处。
第三，我们目前的技术已经能够支持大多数员工进行远程办公。我们已要求全球大多数员工在4月1日之前进行远程办公。这种积极主动的方法有助于降低沃特世相关场所中的风险，保护那些需要进入实验室、生产场所以及不具备远程办公能力的员工。
最后，我想向您保证，我们有一个全球业务连续性小组，专门负责处理这种动荡形式下的各方面情况。该小组每天与我会面，确保我们能够根据最新数据快速制定决策，并保持沟通透明。
对于在这场疫情中日以继夜艰苦奋战的所有沃特世客户、合作伙伴以及员工，我谨致以诚挚的感谢。本人谨以个人承诺、奉献精神与专业知识，全力倾注于维护大家的安全与健康，尤其是我们当中暴露于更高风险的人们。对于能够参与这个创新领域，支持各位完成使命，我感到非常荣幸。
让我们齐心协力共克时艰，沃特世的大门永远向您敞开。
谢谢！
（以下为英文原文）
Dear Customers and Partners,
At Waters, our purpose has always been centered on enhancing human health and well-being. Today, that purpose is more important than ever. As we continue to monitor the global Coronavirus pandemic, our top priority remains the health, safety and well-being of our employees, customers and partners while continuing to serve our customers and other stakeholders. We are committed to staying ahead of the curve on safety measures, while also continuing to deliver the technology, service, support and expertise you rely on Waters to provide. To that end, I would like to share a few key measures we have put in place:
First, due to restrictions placed on travel and onsite visits, we have increased our bandwidth, capability and technology to support you remotely. At Waters we have extended our non-essential global travel restrictions until May 1 and will continually revisit this policy as time progresses.
Second, we are limiting visitors to all our facilities and offices worldwide until April 1. While many visits can be turned into virtual meetings, we understand others need physical access to our facilities. All visitors that do come to our offices will need to fill out a screening form before being admitted.
Third, given the technology we have at our disposal, many of us are readily able to work remotely. We have asked many of our employees around the world to work remotely until April 1. This proactive approach will help reduce risk in our facilities by protecting those that need to be in laboratories, manufacturing facilities and other capacities where remote work is not an option.
Last, I want to reassure you we have a global business continuity team in place addressing every aspect of this dynamic situation. This team meets with me daily to ensure we are making data-driven decisions with speed and communicating with transparency.
To all of our customers, partners and employees working day and night to manage through this pandemic, I thank you sincerely. I am truly humbled by the personal commitment, dedication and expertise all aimed at keeping us safe and healthy, especially those most vulnerable in our populations. It gives me a great sense of pride to participate in this innovative field and support each of you in your missions.
We are all in this together, and my door is always open to you.
Thank you,
Chris O’Connell
Chairman and CEO at Waters Corporation
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