BS ISO/IEC 30105-3:2024
信息技术 IT 支持服务-业务流程外包 (ITES-BPO) 生命周期流程 测量框架 (MF) 和组织成熟度模型 (OMM)
Information technology. IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes - Measurement framework (MF) and organization maturity model (OMM)