This leaflet defines the measures to be taken in stations and trains to make rail travel easier and bring
about a maximum improvement in the standard of service offered to customers paying particular
attention to mobility-impaired passengers.
Mention should be made of the following documents in particular:
- Directive 2001/16/EC of the European Parliament and the Council of 19 March 2001 on the
interoperability of the trans-European conventional rail system
Commission Decision of 30 May 2002 concerning the Technical Specification for Interoperability
relating to the infrastructure sub-system of the trans-Furopean high speed rail system referred to
in Article 6(1) of Council Directive 96/48/EC
- The directives related to the second railway package, see EU Official Journal L 164, 30 April 2004.
- The EU Regulation on Passenger Rights related to the third railway package and the PRM TSI
adopted by the European Commission on 20.06.2006.
NB:
According to point 2.2 of the PRM TSI, "People with Reduced Mobility" (PRM) means all people who
have difficulty when using trains or the associated Infrastructure. This includes the following
categories:
- Wheelchair users (persons who due to infirmity or disability use a wheelchair for mobility)
- Other mobility impaired including:
~ people with limb impairment;
~ people with ambulant difficulties;
~ people with children;
~ people with heavy luggage;
~ elderly people;
~ pregnant women.
Visually impaired
Blind people
Hearing impaired
Deaf people
Communication impaired (meaning persons who have difficulty in communicating or
understanding the written, or spoken language, and including foreign people with lack of
knowledge of the local language, people with communication difficulties, people with sensory,
psychological and intellectual impairments)
- People of small stature (including children).
Impairments may be long-term or temporary, and may be visible or hidden.