1.1 The Safety Regulation Group (SRG) of the United Kingdom (UK) CAA regulates
training of cabin crew who operate on UK registered aircraft.
1.2 Common, comprehensive and detailed requirements, known as EU-OPS, have been
agreed by Member States of the European Community covering many requirements
relating to the safety of commercial air transport aeroplanes. These requirements are
published in the form of a European Regulation1 which has the force of law
throughout the European Community including the UK.
1.3 One of these requirements, at 1.995 of EU-OPS, is for each cabin crew member to
undergo initial training and to hold an attestation of that training.
1.4 EU-OPS states at 1.1005 that training courses leading to the deliverance of an
attestation, and the organisations that conduct them, must be approved by the
competent Authority of the Member State. (Airline operators will not require a
separate approval since this approval forms part of the Air Operator’s Certificate.) For
the UK the competent authority is the CAA.
1.5 This document contains guidance and information for the benefit of organisations
seeking approval from the CAA. It is intended to serve two purposes:
? To help organisations ensure that an application made for an approval will satisfy
the CAA that the relevant requirements and standards have been met and
thereafter will continue to be met.
? To explain administrative arrangements in the UK.
1.6 The CAA expects organisations seeking approval to be in possession of the latest
version of the relevant EU-OPS document(s) and all associated guidance material and
the organisations’ representatives to be familiar with the content.
1.7 A Training Organisation (TO) is considered normally to be a single organisation,
staffed, equipped and operated in a suitable environment, offering the practical
training and theoretical instruction required for the course provided.
1.8 A TO may make training arrangements with other TOs or providers, but must ensure
that these other organisations comply with the appropriate requirements. Where
training is provided at multiple locations, all sites will be subject to inspection. The TO
must be self-sufficient and able to test its trainees at the completion of each module
of training. In all cases, the TO’s Head of Training is responsible for its training
standards and compliance with appropriate requirements, including testing, even
though a sub-contracted organisation may also be approved.