R11 客运 标准查询与下载

DB11/T 649-2009 公共汽电车运营安全管理规范

本标准规定了公共汽电车运营安全管理的原则、组织、基本要求、主要内容、突发事件应急处置和考核指标。本标准适用于公共汽电车运营安全管理工作。

Safety management specification for bus and tram operation

DB11/T 648-2009 公共汽电车客运服务规范

本标准规定了公共汽电车客运服务中的运营调度、行车服务、车厢服务、站台服务、信息服务、服务质量监督、运营安全的要求。本标准适用于公共汽电车客运服务。

Service Specifications for Bus and Tram Passenger Transport

DB11/T 651.1-2009 快速公共汽车交通系统 第1部分：工程建设技术规范

DB11/T 651的本部分规定了BRT系统基本条件、线路布设原则、道、车站及车场、智能交通系统、交通安全设施的一般要求。本部分适用于快速公共汽车交通系统的规划、设计和建设。

BRT system Part 1: Technical specifications for engineering construction

DB11/T 488-2007 出租小轿车营运服务规范

本标准规定了出租小轿车营运全过程所包括的服务项目、服务设施、服务人员、服务流程、服务支持、服务监督的要求。本标准适用于北京市出租小轿车的营运服务。

Standards for Taxicab Operation and Service

DB11/T 487-2007 物业保安服务质量要求

本标准规定物业保安职责、物业保安服务要求、物业保安员岗位要求、物业保安服务质量的评价与改进。本标准适用于物业管理相关的保安服务活动。

Quality Criteria for Facility Management Security Services

DB11/T 474-2007 道路旅客运输站服务规范

本标准规定了道路旅客运输站（以下简称客运站）的分级和客运站基本要求及站务服务、运营服务、安全服务、环境服务及信息服务等要求。本标准适用于客运站和交通客运枢纽中道路旅客运输的服务。

Specification for service of road transport station

NF R18-805:2007 道路车辆.一个残障乘客用简化移动的出租车通道

Road vehicles - Access of at least one reduced mobility passenger to taxi.

JT/T 630-2005 道路旅客运输企业等级

本标准规定了道路旅客运输企业分级及等级条件。 本标准适用于从事营业性班车客运、包车客运、旅游客运的道路旅客运输企业（以下简称客运企业）。

Classification of road passenger transportation enterprises

JT/T 498-2004 道路旅客运输计算机移动售票票样及使用规定

本标准规定了道路旅客运输应用计算机移动售票系统售票的客票式样及使用规定。 本标准适用于应用计算机移动售票系统发售客票的营运客车，也适用于汽车客运站及客票发售站(点)。

Specification for road-passenger transport computerized mobile ticket format and management

JT/T 200-2004 汽车客运站级别划分和建设要求

本标准规定了汽车客运站(以下简称“车站”)，的术语和定义、车站类别、主要功能、站址选择、设施设备、级别划分、建设要求等。 本标准适用于新建和改扩建汽车客运站的规划、设计、建设和站级验收。

Classification and construction requirement of passenger station

NF X50-809:2004 公路.迎客区域的服务质量.服务承诺

Highways - Service quality of client welcome areas - Service commitments.

BS EN 13816:2002 运输.后勤保障和服务.公共乘客运输.服务质量定义,目标和测量

This European Standard specifies the requirement to define, target and measure quality of service in public passenger transport (PPT), and provides guidance for the selection of related measurement methods. It is intended to be used by service providers in the presentation and monitoring of their services but is also recommended for use by authorities and agencies responsible for the procurement of PPT services in the preparation of invitations to tender. Its use promotes the translation of customer expectations and perceptions of quality into viable, measurable, and manageable quality parameters. It is recognized that a single individual or company, or two or more parties sharing the responsibility for the provision of a PPT service in co-operation (e.g. authority and operator) may, in practice, seek to comply with the standard. In the latter situation, it is strongly recommended that the relationship between the parties be governed by a formal agreement (5.2). It is important to note that it is the service, not the service provider, which is in compliance with the standard. Annex A sets out the comprehensive list of quality criteria. Annex B provides a glossary of terms. Annex C deals with aspects of performance measurement. The standard is intended to be applicable to PPT services, as defined in 2.1 but need not exclude other transport services (e.g. charter and taxi systems).

Transportation - Logistics and services - Public passenger transport - Service quality definition, targeting and measurement

JT/T 418-2000 汽车客运站计算机售票行包票样

Luggage Ticket Format for Computerized Ticket of Bus Terminals

CJ/T 107-1999 城市公共交通客运设施.城市公共汽、电车候车亭

Shelter of bus and trolleybus for urban public transport facilities

DIN 66359:1999 公共运输乘客信息.时刻表.布局、结构和内容

The document applies to the presentation of timetables, which are published by trasnport services in book or booklet form. Certain provisions are also applicable to folding timetables, hung on displays, extracts from timetables or similar publications including electronic media.#,,#

Public transport passenger information - Timetables - Layout, structure and contents

JT/T 319-1997 汽车客运站计算机售票票样及管理使用规定

本标准规定了汽车客运站应用计算机售票的客票式样及管理使用规定。 本标准适用于应用计算机发售客票的汽车客运站及客票发售站(点)。

Specification for bus terminal computerized ticket format and management

JT/T 305-1997 客车电动换气扇

本标准规定了客车电动换气扇(以下简称换气扇)的产品分类、要求、试验方法、检验规则、标志、包装、贮存、运输和交货验收。 本标准适用于客车用电动换气扇。

Bus Electric Ventilator Fan

JT/T 309-1997 汽车客运站(点)代码

本标准规定了全国汽车客运站、点代码的编制规则。 本标准适用于在公路运输数据库、汽车客运站计算机售票管理等信息系统的开发中对汽车客运站、点信息的处理和交换。

Code for bus terminal and stop

DIN 30795-2:1996 公共客运信息.第2部分:带按钮选择器的固定式售票机上显示的车票销售信息.信息显示和操作系统的构成和布局

The document contains information on layout and arrangement of information displays and operation systems concerning the sale of tickets from stationary ticket machines with buttonselector.

Public transport passenger information - Part 2: Information for the sale of tickets from stationary ticket machines with buttonselector - Formation and layout of information displays and operating systems

DIN 30795-5:1996 公共客运信息.第5部分:从固定式自动售票机售出的车票上标明的销售信息.信息显示和操作系统的构成和布局

The document contains information on the arrangement of information displays and operation systems for the sale of stamps for tickets from stationary ticket machines.

Public transport passenger information - Part 5: Information for the sale of stamps for tickets from stationary ticket machines - Formation and layout of information displays and operating systems